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FAQ

What are the functional features of the bag? 

This bag is perfect for every day use and for travel! Here are its convenient uses:

  • Use it daily as a backpack or a tote bag for carrying all your baby essentials.
  • Built-in expandable bassinet that can be used as a safe and comfortable sleeping environment for your baby when traveling or simply enjoying the day at the park.
  • Sunshade cover so your baby can be protected from the sun.
  • Plenty of pockets for storage, wet and dry separation bags that can be used for wet diapers or a safe storage pocket for phone.
  • Built-in USB charging interface.

I just received the bag and I'm having difficulty closing it, how does it work?

Our diaper backpack is designed to function best when filled with your baby’s items. We wanted to make sure that it was easiest to use when full - not empty, so make sure to fill it with the product you'll need on the go, before trying to use it as a bassinet. It will be much easier, we promise. What our demo here: https://youtu.be/Gyk2oTE9HuU.

The bars that give the crib/bassinet its shape are magnetic so they easily snap in place and just as quickly fold when retracting back into the bag. It's the same idea use for camping tents and if you're not familiar with that concept, no worries! It might just take one or two times to master folding it back into the backpack. Once you've got the bars in, the included cushion fits right as you secure the bag by zipping it up along the sides. 

What are your bags made of?

All of our bags are made of high-grade oxford, which make them more durable, water resistant and wrinkle free. There may be cheaper imitations out there, but those are made of 100% polyester, which make them a bit firmer, abrasive, and not as soft.

Is your bag available on other sites?

No, we only sell our bags direct and we control the bags that are made for Francesca Maternity. However, please be aware that there are imitations that are being sold for the same or cheaper price on other sites. They are not the same quality. They say imitation is the best form of flattery, however, not in this case. We get inquiries about exchanges for bags that are not ours. 

Do all of your diaper bags have a sunshade?

Yep! There are other bags that look similar, but do not have the sunshade. We used to sell a model without it, so if you do receive one without a sunshade, let us know ASAP so we can rush an exchange.

 

    What are your diaper bags made of?

    All of our bags are made of high-grade oxford, which make them more durable, water resistant and wrinkle free. There may be cheaper imitations out there that are functionally similar but those are made of 100% polyester, which make them a bit firmer, abrasive, and not as soft.

    Is there a mattress included?

    Yes! It comes with a mattress that is stored along with the bassinet compartment. It does not take any space from the diaper bag storage.

    Do all of your diaper bags have a sunshade?

    Yep! There are other bags that look similar but do not have the sunshade.

    We love the bag but we would love it if you could ship to my country.

    Please let us know! We will be adding in more countries in the coming months.

    Will you offer more products?

     We definitely plan to. Our mission is to offer very unique yet functional products that are not available in a store near you. We also work with our manufacturing partners to customize our products. We do plan to expand into other products that meet our requirements for functionality, quality and uniqueness.